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Company Name : MICRO PRECISION MACHINING SDN BHD

Company no. : 691735-V

Establishment : 16 May 2005

ABOUT US

  • We are involved in the technical and manufacturing of precision engineering parts for power plants, automotive, electronics and dental parts. Thus, it is our commitment to achieve customer's satisfaction with quality products and excellent services

  • It is our commitment to comply with ISO 9001:2015 and statuary and regulatory requirements to continually improve its effectiveness

  • We shall establish quality objectives at relevant functions in the company

  • The quality policy and quality objectives shall be reviewed periodically for continuing suitability.

MOTTO

Excellence in services and manufacturing

VISION

Excellence in product delivering services to our customer

MISSION

Provide total solution
for customer satisfaction

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Quality Objectives

Sales and Marketing

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  • Customer Satisfaction: We aim to achieve over 75% satisfaction in customer surveys across all products and services, ensuring we consistently meet customer expectations.

  • Excellence in Critical Sectors: For power plant and Oil & Gas products, we are committed to achieving 100% customer satisfaction, reflecting our focus on precision and quality.

  • Minimizing Complaints: We strive to reduce customer complaints to fewer than 2 cases per month, ensuring a high level of service and prompt issue resolution.

Quality Assurance / Quality Control

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  • For critical parts: We aim to achieve at least a 75% acceptance rate, continually improving quality standards over time.

  • For non-critical parts: Our target is to maintain a 95% acceptance rate, ensuring consistency and reliability across products.

  • For power plant and oil and gas products: We are committed to delivering 100% acceptance, ensuring zero defects in these critical sectors.

Finance & Admin

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  • Consistent Performance: We aim for suppliers to meet or exceed a 75% average rating in annual evaluations, ensuring quality and reliability.

  • Continuous Improvement: We encourage ongoing improvements from suppliers to consistently achieve or surpass the 75% rating.

  • Strong Partnerships: Maintaining this rating strengthens our partnerships with suppliers committed to quality and mutual success.

Machining

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  • Maximizing Machine Efficiency: We aim to achieve at least 90% machine utilization, ensuring optimal productivity and resource use.

  • Reducing Rejection Rates: Our goal is to maintain production rejection rates below 10%, consistently delivering high-quality products.

  • Enhancing Process Efficiency: We focus on improving workflows and minimizing downtime to increase machine efficiency and overall output.

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